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PRMTasker
BUILT AROUND PASSENGER ASSISTANCE

Every journey deserves
a well-coordinated team.

Bring your PRM requests, people and service progress together.
A calmer workspace for the teams making travel more accessible.

Explore the platform Open your workspace

Purpose-built for airport teamsFrom request to completion

● THE PRM TASKER WORKSPACEA little more clarity. A lot less friction.
Workspace Operations● DEMO AIRPORT
YOUR OPERATION, AT A GLANCE

Good morning, team.

A clearer view of the day ahead.

+ New request
Active services12 Live overview
Awaiting assignment03 Needs a team
Completed today28 Service delivered
Assistance requests 4All services
FLIGHT / ROUTEPASSENGERASSISTANCETIMETEAMSTATUS
DM 102AMS → VNOPassenger 001WCHR10:40AL● In progress
DM 204VNO → FRAPassenger 002WCHS11:05MK● Assigned
DM 306HEL → VNOPassenger 003BLND11:20—● Requested
DM 408VNO → CPHPassenger 004WCHR11:35JR● Completed
Illustrative preview · Synthetic data onlyMade for the people behind the service
FOR THE PEOPLE
BEHIND EVERY JOURNEY
Airport assistance teams
Ground handling operators
Passenger service partners

CLARITY AT EVERY STEP

Complex operations.
A simpler way to work.

Less time piecing information together.
More attention where it belongs: on the passenger.

01

One clear operational picture

Bring assistance requests, flight details and service progress into a workspace your team can understand at a glance.

02

The right people. The right task.

Assign team members, track active work and keep the next handover clear across your operation.

03

Every step, accounted for

Follow each service from request to completion, with comments, status history and reports for your team.

FROM REQUEST TO REASSURANCE

A connected workflow.
A confident handover.

Give your team a shared view of what needs to happen, who is responsible and what comes next.

Go to the workspace
  1. 01

    Capture the request

    Keep passenger assistance details alongside the flight and service requirements.

  2. 02

    Coordinate the team

    Assign people and give the operation a clear view of active services.

  3. 03

    Follow through

    Update progress, record the handover and review completed services.

SERVICE HISTORYDEMO / 004
Request createdAssistance details recorded
Team assignedService owner confirmed
Service startedPassenger assistance in progress
Service completedReady for the next handover

THE DETAILS MATTER

Keep the service clear.
Keep the history close.

Comments, service states and reports help your team understand what happened without reconstructing the day from scattered messages.

Role-based accessService progress and historyOperational reporting and exports

A FEW THINGS TO KNOW

Built for your operation.
Starting with the essentials.

Who is PRM Tasker for?

Airport passenger assistance teams, ground handling operators and their service partners. PRM means passengers with reduced mobility; the workspace supports the coordination of special assistance services.

Can I explore the platform today?

The application is available as an early product preview using synthetic data. Workspace access requires an account. Customer self-service registration is being developed.

How will separate customer environments work?

The planned customer model uses a separate database and credentials for each organization. The current preview contains one demonstration organization; automated provisioning is part of the SaaS roadmap.

Can it connect to our existing systems?

Customer-specific flight data, messaging and sign-in integrations are planned as part of onboarding. The public preview is not connected to live airline or airport systems.

A BETTER VIEW OF THE DAY AHEAD

More clarity for your team.
More care in every journey.

Discover the foundation of a more connected assistance operation.

Open PRM Tasker